TERMS AND CONDITIONS

General


  • All learners are required to comply with the Work Work Private Limited’s entry requirements and application procedures, including the submission of supporting documents, and/or attending a pre-enrolment interview.
  • All applications are subjected to review by Work Work Private Limited and the decision is final.




Fees and Funding Eligibility


  • The indicated fee payable (exclusive of GST) will cover both the training as well as the assessment and will also take into account the funding / grants that the applicant is eligible for.
  • An applicant can only enjoy the subsidy / grant once for a course. In the event an applicant fails to achieve the competency and/or attendance required for the course, a full fee is payable upon re-enrolment.
  • A maximum of three (3) reschedule requests is allowed per course. A non-refundable administration fee of S$50.00 (exclusive of GST) is applicable for every reschedule request from
the forth request onward.




Attendance


  • Full attendance for all courses is strongly encouraged. Absence, as a result of unforeseen circumstances, has to be substantiated by medical certificate or valid documentary proof. Learners unable to meet the minimum requirement of 75% per course are required to reschedule the course. Rescheduling requests are subjected to an administrative fee highlighted in Para 5 above.
  • For company-sponsored learners, please note that minimum attendance requirement of 75% per course is necessary to be eligible for absentee payroll claims.
  • Applicants enrolled into the course with subsidy / grant are obliged to successfully complete all the assessments according to the course requirements. Otherwise, Work Work Private Limited reserves the right to recover the funding / grant that is to be disbursed.




Assessment


  • All learners are required to meet the assessment requirements for the course, where applicable, and they may be requested to withdraw from the course if they fail to meet the requirement as determined by Work Work Private Limited based on its academic judgment.
  • Details of the assessment arrangement and requirements are contained in the relevant course.




Withdrawal from Course


  • Request for withdrawal from a course is subjected to review by Work Work Private Limited and the decision is final. Work Work Private Limited reserves the right to request for supporting document(s).
  • If the withdrawal notice is given less than two (2) weeks before the course start date, the paid fees will not be refunded.
  • For fees funded by SkillsFuture Credit, the refund will be reinstated to the applicant’s SkillsFuture Credit account.
  • Learners who fail to complete the course are deemed to have withdrawn and will not be eligible for grant / subsidy for the same course for a second time, should the learner register at a later date.




Class Cancellation


  • Work Work Private Limited reserves the right to cancel or postpone any course. Applicants will be duly notified and the full fees will be refunded, where applicable.




Others


  • Work Work Private Limited respects the protection of personal data. Please refer to the Data Protection Notice for Customers on Work Work Private Limited’s website for more information or contact Work Work Private Limited for it at assistance@workwork.sg / 6655 0783.
  • Classroom training and assessments may be recorded by Work Work Private Limited for internal review or administrative purposes, and marketing (on website and in promotional materials).
  • Work Work Private Limited reserves the right to make changes or modification to these Terms and Conditions at any time, from time to time without prior notice, as it deems appropriate.
Effective date : 1 Jun 2019
Last updated : 1 Jul 2020