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Effectiveness Management (Level 3)



9 hours 

(1 day)

Full Fee (with GST)




NEA-TCC Recommendation


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About the Course

At the end of the course, you will be able to Facilitate personal and team effectiveness by working in teams effectively and to improve the organisation’s performance.

What You'll Learn

  • Monitor team performance in accordance with organisation procedures.

  • Communicate ideas and performance in the workplace using appropriate verbal and non-verbal cues.

  • Address barriers to communication.

  • Evaluate the risks and consequences of potential actions or decisions in relation to organisation objectives.

  • Work with team to develop and assess options that will lead to successful outcomes in relation to organisation objectives.

  • Delegate duties and responsibilities taking into consideration the competencies of individual team members.

  • Provide guidance and opportunities for team to contribute ideas in relation to organisation objectives.

Assessment / Certificate:

You will receive a Statement of Attainment from SSG upon attainment of a minimum of 75% training attendance and pass the associated assessments.

Minimum Entry Requirements

  • Speak, listen and read English at Workplace Literacy (WPL) Level 5, and manipulate numbers at Workplace Numeracy (WPN) Level 5.

  • GCE ‘O’ Level, GCE ‘N’ Level or ITE Certificate.

  • Minimum of three months of work experience in the cleaning operations sector as a Multi-Skilled Cleaner cum Machine Operator, Cleaning Supervisor or with the interest to be employed in the industry.

Who Should Attend

  • Multi-Skilled Cleaner cum Machine Operator

  • Cleaning Supervisor

Fee Details

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