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Learning and Development (Level 2)



12 hours 

(1.5 days)

Full Fee (with GST)



English (with Chinese reference)

NEA-TCC Recommendation


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About the Course

At the end of the course, you will be able to Apply workplace learning techniques to enhance employees’ development.

What You'll Learn

  • Apply workplace learning plan using appropriate workplace learning methods.

  • Prepare to facilitate workplace learning.

  • Provide on-the-job instruction, coaching to increase the capa-bility and performance of team members.

  • Communicate expectations of team performance in a positive manner.

  • Facilitate workplace learning using workplace learning plan.

  • Provide feedback on work progress.

Assessment / Certificate:

You will receive a Statement of Attainment from SSG upon attainment of a minimum of 75% training attendance and pass the associated assessments.

Minimum Entry Requirements

  • Speak, listen and read English at a proficiency level not lower than Workplace Literacy (WPL) Level 3, and manipulate numbers at a level not lower than Workplace Numeracy (WPN) Level 3.

  • Never attended school; pre-primary / kindergarten education; primary education without PSLE / PSPE certification or equivalent.

  • A minimum of two months of work experience in the cleaning operations industry as General Cleaner, Indoor Cleaner, Outdoor Cleaner, Healthcare Cleaner, Restroom Cleaner, Table-Top Cleaner, Dishwasher or with the interest to be employed in the industry.

Who Should Attend

  • General Cleaner

  • Indoor Cleaner

  • Outdoor Cleaner

  • Healthcare Cleaner

  • Restroom Cleaner

  • Table-Top Cleaner

  • Dishwasher

Fee Details

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